Hey community! If you've ever dreamed of creating a smart chatbot that answers questions based on your own content or documents, without having to set up a knowledge base or SharePoint, you're reading the right article! I'll take you through step by step how I created an AI chatbot with Copilot Studio — Microsoft's no-code platform — and had it respond with dependable, precise answers using custom data sources. Let's get started.
What My Copilot Does : My own chatbot topic, SightSpeak AI Insights, assists users in knowing:
- What SightSpeak AI is
- How it works
- And even responds to open-ended questions from user input
Rather than delivering generic responses, the bot answers based on actual information from a url that's my data source.
How It Works : 1. User Selects a Question
When a user opens the bot, they can tap on questions such as:
"What is SightSpeak AI?"
"How does visual recognition work?"
This simplifies the process for them.
2. AI Creates the Answer (From My Data)
When a user picks a question, the Copilot employs a block named "Create generative answers".
Here's the great part: Rather than tapping into Microsoft's built-in Knowledge base, I linked my own data source — a document containing everything the bot should know. The content is utilized by the AI to create a useful, natural-sounding response.
3. User Can Also Type Their Own Question
If the user doesn't select from the list and desires to ask something different, that is fine too! The Copilot records what they write, and once again uses my data to come up with a response.
4. Fallback for Unknown Questions
When the question is beyond the scope, the bot tactfully informs the user that it doesn't know that — and directs them back to try again.
Why This Setup Works Great :
- No need for SharePoint or a knowledge base
- Answers stay accurate and relevant
- Users get both quick options and flexible typing
- The bot feels conversational, not robotic
Final Thoughts : Copilot Studio makes it super easy to build a helpful AI assistant — and with custom data sources and generative answers, you stay in control of what your chatbot says. If you're looking to build a Copilot that feels smart, responsive, and truly useful, this setup is a great place to start. Thanks for reading, More awesome blogs are on the way with SightSpeak AI, so stay tuned for what’s next!